HK process

1. A Dedicated Contact

   A responsive and available team, answers your calls and messages to coordinate logistical solutions that align with your goods and deadlines.
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2. An Immediate Quote

   Request your quote online during business hours or contact our night team by phone to get an almost immediate response. Within minutes, a free quote is sent to you, including all details related to this shipment and our commitments.

3. Request Your Quote

   Immediately, a specific summary is sent to you.
   It includes the complete mission specifications: address and time of loading and delivery-nature, quantity and weight of goods, type of vehicle, contact person, total cost of delivery.
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4. Scheduled Pickup

   We ensure the pickup of your goods at the specified time. You are kept informed of its progress: a confirmation of the loading time, with the sender’s contact approval, is sent to you. Security procedures and our processes are followed to secure each shipment.

5. Real-Time Tracking

   The position of your goods is tracked at every stage: from pickup to delivery. We inform you of any potential incidents along the way and handle any unforeseen circumstances.

6. Flexibility

   Your instructions can be modified at any time:

   • Change of time and/or place of pickup and/or delivery
   • Repatriation of goods
   • Handling of unexpected goods

7. Delivery Confirmation

   According to your instructions, you are notified by email, SMS, or phone once the delivery is completed, along with the name of the recipient.

HK COURSES was set up in France, in 1994, in the heart of Alsace region, 50 km north of Strasbourg, on the border with Germany.

HK company was created in 1994, it quickly focused on setting up Time Critical Solutions company activity from Phalsbourg, Alsace. This activity develops a cab parcel mode: with imperatives for Time Critical deliveries in dedicated means. The company’s head office has since remained on the agency’s site.

In EU and in Ukraine, HK teamed up with efficient customs agents that will take care of all matters related to cargo clearance, and take care of payment of duties and advise you for VAT.

Let us take care of this, we can also understand and explain local context to your clients / suppliers and make sure no bad surprise at border or before unloading jeopardize on time arrival of your goods.

Key Figures:

Certain goods that may pose a danger to humans and/or the environment (infectious, toxic, corrosive, flammable products, etc.) must be transported in strict compliance with international regulations:

• 40 employees of 8 different nationalities, speaking a total of 10 languages
• 15 drivers & vehicles
• Over 1,000 clients
• Over 3,000 partner carriers in France and across Europe

Precision in Action

Precision is what drives us. Our teams, located in our offices throughout France, respond to all your express transport needs, ensuring quality control and monitoring at every stage of the service. We analyze your needs and tailor our solutions to your challenges, your organization, your protocols, and, of course, the type of goods being transported.

You can, in 4 minutes, discover the main activities of HK Courses in Europe, this interview took place in the end of 2023, before opening any International branch.

Our Services

HK also caters to all delivery needs, from the most urgent and specific to the more conventional: regular shuttles, partial or full truckload freight, dedicated distribution, both in France and across Europe. Each transportation solution benefits from the expertise and processes of urgent transport: precise tracking, security, and adherence to deadlines.

Our Teams

The HK teams and drivers are driven by time and precision. The HK service provides direct and continuous contact with the client, truly available by phone 24/7, with a responsive and creative team ready to invent innovative solutions that meet all your needs.

Our Commitments

For your urgent transports in France and Europe, we commit to delivering a custom service tailored to your challenges, in 6 steps. HK Courses is committed to responding to all your needs.